Privacy Policy

1. Introduction

Welcome to ST E Comm Resources (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy. 
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place printing orders through our web-to-print platform.

By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name

• Email address

• Contact number

• Billing and shipping address

• Company name (if applicable)

• Payment details (processed securely through third-party payment providers)

b) Order Information

• Uploaded artwork, design files, and print content

• Product specifications and customization details

• Order history and transaction records

c) Technical Information

• IP address

• Browser type and device information

• Cookies and usage data

• Website activity and interaction data
  
  

3. How We Use Your Information

We use your information to:

• Process and fulfill your printing orders

• Communicate order confirmations, updates, and tracking details

• Provide customer support

• Improve our website and services

• Prevent fraudulent transactions

• Comply with legal and regulatory requirements

We only collect information necessary to provide our services efficiently and securely.

4. File Uploads & Content Responsibility

As a web-to-print service provider, we process files that you upload for printing purposes.

• You retain full ownership of your uploaded content.

• You are responsible for ensuring that your uploaded materials do not infringe on any intellectual property rights or violate applicable laws.

• We do not claim ownership of your designs or content.

• Uploaded files are used solely for order processing and production purposes.
  
  

5. Data Sharing & Disclosure

We do not sell or rent your personal data.

We may share your information only with:

• Payment gateway providers (for secure payment processing)

• Shipping and courier partners (for delivery purposes)

• Service providers assisting in website hosting, maintenance, or production operations

• Authorities or regulators when required by law

All third-party partners are required to handle your data securely and confidentially.

6. Data Security

We implement reasonable technical and organizational security measures to protect your information against:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

However, no online transmission or storage system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal data and uploaded files only as long as necessary to:

• Fulfill your orders

• Provide customer service

• Maintain business and legal records

• Comply with regulatory requirements

Files may be deleted from our production systems after a reasonable retention period unless otherwise requested.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic and performance

You may adjust your browser settings to disable cookies, though some website features may not function properly.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your personal data

• Withdraw consent (where applicable)

To exercise your rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: